Invoice and Refunds
Invoicing – Invoices will be Issued via email using software like QuickBooks or MYOB and delivered in PDF format. Include itemized services, due dates, and payment methods (e.g., bank transfer, PayPal, credit card).
A non-refundable deposit of 25% is payable to secure a booking. The booking is not confirmed until the deposit is received by the Celebrant.
The balance of the booking cost is payable no later than 30 days prior to the Client’s event or at a time agreed upon by both the Celebrant and the Client.
If the balance of the booking cost is not received 30 days before the event date, or at a time agreed upon by both the Celebrant and the Client, the booking may be cancelled.
Requests for changes of the event date are subject to Celebrant availability and receipt of a new booking invoice.
Cancellation Policy
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Cancellations made prior to 30 days before the event date:
Client will receive a full refund of all monies paid within 14 business days, minus the 25% of deposit.
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Cancellations made between 30 and 15 days prior to the event date:
Client will receive a 50% refund of all monies paid within 14 days, minus the 25% of deposit.
- No refund within 14 days of the event, except in cases of natural disasters, where a case-by-case review will apply. The Celebrant reserves the right, in some circumstances to provide refunds outside the above-mentioned terms. If the Celebrant decides or needs to cancel a booking, all payments made will be refunded to the Client including the initial booking deposit.
The client is responsible for paying any charges imposed by the venue or required to access the venue. These charges may include, but are not limited to, parking and electricity.
The Celebrant will provide invoices and receipts in a timely manner. Email acknowledgment is sent to the client after the booking deposit is received. Receipts are sent after full payment is made. Document refund policy in the booking agreement.
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